Sage CRM is a comprehensive, award-winning, wireless and Internet-based solution that provides enterprise-wide access to vital customer, partner and prospect information – anytime, anywhere. Sage CRM is an easy to use, fast to deploy, feature-rich CRM solution providing enterprise-wide access to vital customer information. With Sage CRM, you can better manage your business by integrating field sales, internal sales, customer care, and marketing information.

Designed to bring the manifold benefits of Sales, Marketing, and Customer Care automation directly to your organization, Sage CRM delivers the technology to help you do what you do well even better. With minimal requirements for IT resources and investments, Sage CRM is ideal for companies that want to be up running speedily, and for whom the ability to access their CRM system from any location - be it in the office, on the road, or at an airport - is a critical business need.

BENEFITS

• Build long-lasting customer loyalty and generate repeat sales from your customers
• Analyze, forecast, and report on key sales data
• Quickly analyze, manage, and synchronize sales, marketing, and customer care activities across all points of contact
• Easily identify, execute, and replicate effective marketing initiatives across your sales channels
• Empower your staff with enterprise-wide access to vital customer, partner, and prospect information
• Assign, schedule, and track marketing campaign activities, and measure the performance of every campaign
• Provide quality customer care and maintain satisfied customer relationships
• Access relevant customer data in real time, including purchases, call and escalation history, interactions, multiple contacts, support cases, e-mail and documents sent and received, and sales opportunities
• Reduce technology risk and the burden on internal IT resources and staff while increasing return on investment

Sage CRM Modules

• Sales Force Automation
  • Pipeline Management
  • Sales Forecasting
  • Reporting
  • Territory Management
  • Account Management
  • Opportunity Management
    
    
• Marketing Automation
  • Account Management
  • Campaign Management
  • E-mail Management
  • Outbound Call Management
  • Lead Management
  • List Management
  • Reporting
    
    
• Customer Care Automation
  • Call Centre Support
• Tracking
• Knowledge Base
• Service Agreement Management
• Reporting
  
  
• Contact Management
  • Customers, prospects, vendors, partners, …etc
  • Adding Unlimited Notes to a Company/Person.
  • Including purchases.
  • Call and escalation history.
  • Interactions.
  • Multiple contacts.
  • Support cases.
  • E-mail and documents sent and received, and sales opportunities.
  • Service professionals must have the most up-to-date and complete customer data at their fingertips.
  
  
• Access and Synchronization Options
  • Microsoft Outlook Integration
  • Wireless PDA Access
  • Offline Synchronization
  • Advanced Features
  • Automated Process Workflow
  • Computer Telephony Integration
  • Customizations
  • Global Deployment
  • Web Self Service

For a top-class solution to meet your business requirements, please contact SOFT-TECH today at sales@soft-techit.com on or submit your interest in Sage ACT online.